Category: Uncategorized

Enthusiasm Moves the World

This is #13 in a series about the 24 Lumina Sales Qualities and how you can leverage those qualities to improve your ability to attract more clients, build deeper long-lasting relationships, and achieve personal and professional success. If you’ve been following this series you know that our sales team – Phil, Rob, and John (sales manager) have completed Stage 3…

Evidence-based – Just the Facts, Ma’am, Just the Facts

In the Lumina work I do with teams, leaders and individuals, we look at 24 personality qualities. These are qualities that are a part of everyone’s personality. Qualities like “logical,” “cautious,” “spontaneous,” “sociable,” and others.  We each have all of these qualities, they are all in our capacity with different preferences, which makes us the complex, unique individuals we are.…

Being Brilliant at the Basics

Sometimes out in the field I hear sales leaders say, “My sales people need advanced listening skills” or, “advanced probing skills” or “advanced qualifying skills.”  In my opinion it’s not about “advanced” skills. Listening is listening. Probing is probing. It’s the way you do it that determines how advanced you become. It’s about being brilliant at the basics. Think about…

Dealing with Ambiguity: The Conceptual Advantage

In the Lumina work I do with teams, leaders and individuals, we look at 24 personality qualities. These are qualities that are a part of everyone’s personality. Qualities like “logical,” “cautious,” “spontaneous,” “sociable,” and others.  We each have all of these qualities, they are all in our capacity with different preferences, which makes us the complex, unique individuals we are.…

Those Who Can Flex Will Lead the Rest

In the Lumina work I do with teams, leaders and individuals, we look at 24 personality qualities. These are qualities that are a part of everyone’s personality. Qualities like “logical,” “cautious,” “spontaneous,” “sociable,” and others.  We each have all of these qualities, they are all in our capacity with different preferences, which makes us the complex, unique individuals we are.…

Make the Call, Move the Ball – Tips for a Great Close

We’ve all been to those movies that had a great opening (you’re excited, you’re anticipating good things to come…) a great middle (you’re focused, you’re engaged…) and then…a bad ending. And what do you remember? The bad ending. The same can be said for client meetings. You can capture their attention with your opening, engage them during the middle, but…

Learning to Go with the Flow – Adaptable

In the Lumina work I do with teams, leaders and individuals, we look at 24 personality qualities. These are qualities that are a part of everyone’s personality. Qualities like “logical,” “cautious,” “spontaneous,” “sociable,” and others.  We each have all of these traits, but to different degrees, which makes us the complex, unique individuals we are. This is the seventh in…

Your ICAN is More Important than Your IQ

We’ve all met them, or gone to school with them, or worked with them, or hung out with them, or maybe even lived with them: people who think they know everything. These are individuals who were taught at a very young age that you only win by being the smartest or the most talented.  They believe that their IQ is…

Listen First, Talk Second – Understanding “Intimate”

In the Lumina work I do with teams, leaders and individuals, we look at 24 personality traits. These are traits that are a part of everyone’s personality. Traits like “logical,” “cautious,” “spontaneous,” “sociable,” and others.  We each have all of these traits, but to different degrees, which makes us the complex, unique individuals we are. This is the third in…

Closing the Loop – Time for a 2016 Business Review

As we reach the end of the year and start to plan for the new one, it’s the perfect time for you to ensure that you are in respectful alignment with your clients by conducting a business review.  Schedule some time for an open, honest dialogue around the question, “How are we doing?” It’s important to be thinking alike as…